Presenter: Apollo O’Neil
Format: Live Webinar
Time: 1:00-3:00 PM EST (Please adjust for your time zone)
CEUs:
ISA BCMA Management: 2
ISA Certified Arborist: 2
Utility Specialist: 2
Municipal Specialist: 2
Learning Objectives:
Identify the most common reasons homeowners seek professional tree care services.
Apply strategies that align client goals with best practices for tree safety and health.
Analyze and practice communication approaches using real-world examples and scripts from industry professionals.
Course Description:
In tree care sales, effective communication isn’t just about closing the deal—it’s about building trust. This webinar explores how clear, caring communication can turn inquiries into loyal clients and create safer outcomes for people and property. We’ll walk through practical strategies for understanding your clients’ real concerns, setting clear expectations, and educating them about their trees in a way that builds lasting relationships.
Whether you’re new to the field or want to sharpen your client approach, this session will give you actionable tools to help clients make confident decisions—and ensure your proposals stand out for the right reasons.
